Privacy policy

Information We Collect

At SaffronVerve, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, shipping/billing address, and payment details when you make a purchase
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, products viewed, time spent on site, and clickstream data
  • Cookies: We use cookies and similar tracking technologies to enhance your shopping experience

How We Use Your Information

We process your personal data for the following purposes:

  • To process and fulfill your orders for our knitwear and apparel products
  • To communicate with you about your orders, inquiries, and customer service requests
  • To improve our website functionality and product offerings
  • To prevent fraud and enhance security measures
  • To comply with legal obligations and enforce our policies

Data Sharing and Disclosure

We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist with website operations and analytics
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing activities
  • Receive a portable copy of your data
  • Withdraw consent where applicable
  • Lodge a complaint with a supervisory authority

Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for all data transmissions
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

International Data Transfers

As an international retailer, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws through appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top indicates when the latest revisions were made. We encourage you to review this policy regularly.

Contact Us

For any questions about this Privacy Policy or your personal data, please reach out through our website contact form.