Terms of service

1. General Terms

By accessing and purchasing from SaffronVerve ("we", "us", or "our"), you agree to be bound by these Terms of Service. These terms apply to all products including sweaters, t-shirts, tank tops, cardigans, vests, crop tops, camisoles, jumpers, pullovers, and knitwear available on our platform.

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

2. Order Acceptance

All orders are subject to product availability. We may refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or suspected fraudulent activity.

Order confirmation via email does not constitute acceptance of your order. We reserve the right to cancel orders before shipment.

3. Pricing and Payment

All prices are displayed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing.

Accepted payment methods include major credit cards and PayPal. Payment is processed at the time of order placement.

4. Shipping and Delivery

Shipping costs and estimated delivery times are displayed during checkout. Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by shipping carriers or customs clearance processes.

5. Returns and Refunds

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Return shipping costs are the customer's responsibility.

Refunds will be processed to the original payment method within 14 business days of receiving the returned items. Sale items are final sale unless defective.

6. Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings and individual manufacturing processes.

If you receive an incorrect or defective item, please contact our customer service within 7 days of delivery.

7. Intellectual Property

All content on SaffronVerve, including designs, text, graphics, logos, and product images, is our property or the property of our licensors and is protected by copyright and trademark laws.

Unauthorized use of any content from our website is strictly prohibited without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, SaffronVerve shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Our total liability for any claim related to these terms or your use of our services shall not exceed the amount you paid for the product in question.

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

The arbitration shall take place in the state of our principal place of business and shall be conducted in English.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state where our company is registered, without regard to its conflict of law provisions.

11. Contact Information

For any questions regarding these Terms of Service, please reach out through our website's contact form.