Shipping policy
Shipping Information
At SaffronVerve, we are committed to delivering your knitwear and apparel orders with care and efficiency. Please review our shipping policy below for details about delivery times, costs, and other important information.
Standard Shipping
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
- Processing Time: 1-3 business days
- Delivery Time: 5-10 business days after dispatch
- Shipping fees are calculated at checkout based on destination and order weight
- Tracking number provided for all shipments
Shipping Destinations
We ship internationally to most countries. During checkout, simply enter your address to see available shipping options and costs for your location.
Order Processing
Orders are processed Monday through Friday, excluding public holidays. Orders placed after 12 PM EST will be processed the next business day.
Shipping Restrictions
Some destinations may have shipping restrictions or additional customs fees. These charges are the responsibility of the customer and are not included in our shipping costs.
Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for the tracking information to become active in the carrier's system.
Delivery Issues
If you experience any issues with your delivery, please check the tracking information first. For undelivered or lost packages, please contact us within 30 days of shipment.
Returns & Exchanges
For information about returns or exchanges due to shipping errors or damaged items, please refer to our Returns Policy.
Note: Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control such as weather, customs processing, or carrier delays.